Vestara
ClearChannel — Conversational Design Lab
NLU Architecture
Design Artifact
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DETECTED INTENT
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NEUTRAL
Confidence
0.00
Customer Utterance
I need to move money from my IRA to my brokerage account
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Detected Intent
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Confidence
0.00
Sample Utterances
I need to move money from my IRA to my brokerage account
I think there was an unauthorized transaction
What's my current balance?
I want to talk to someone about retiring next year
My husband just passed and I need to update my beneficiary
The market is down and I'm thinking about moving everything to cash
I have called three times about this and nobody has fixed it
STOP — just transfer me to someone, I don't want to go through all this again
I don't even know who to talk to, everything is just wrong with my account
My son set this up for me and I don't understand any of this
I need this done today, I am leaving the country tomorrow
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